Privacy Policy

This policy is about your information, it explains;

• When and why we collect your information.
• How we use it.
• The conditions under which we may disclose it to others.
• How we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.

By using our website, you are agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to admin@innatechange.co.uk or by writing to;

The Administrator
Innate Change
7 Bell Yard
London
WC2A 2JR.

Who are we?

Innate Change is a Community Interest Company (CIC). Company no. 13795873, VAT Number 461 1344 22, registered in England at 7 Bell Yard, London, WC2A 2JR.

How do we collect information from you?

We may collect information from you when:

• You attend one of our events (when registering via email or booking online).
• Submit an enquiry via the ‘contact us’ form on our website.
• Express an interest in our activities.
• Attend one of our conferences, training sessions.
• Directly contact any member of the Innate Change team (including the Board and Associates who work on behalf of Innate Change), via email, in writing or by telephone and messenger services.
• We also collect information when you sign-up to our mailings.

What type of information is collected from you?

The personal information we collect to provide our business services is not limited to but might typically include;

• Your name.
• Company role.
• Company name.
• Address.
• Email address.
• Telephone number.

How do we manage financial information?

Payments to us

If you register for one of our events online, your payment information is not held by us, it is collected and processed by the online event booking company Eventbrite, who have secure and encrypted processing methods for credit/debit card transactions. See Eventbrite’s privacy policy here and security guide here.

If you pay us directly, then your bank account details (account name, sort code and account number) will be stored by our bank, currently Starling who have secure and encrypted processing methods, as explained in their Privacy Notice here.

Payments by us

If you invoice us directly, then your bank account details (account name, sort code and account number) will be securely stored with Starling bank.

How is your information used?

We may use your information to send you communications about our latest news, events, and services. We will assume you have opted in, until you opt out at which point your information will be removed from that mailing list but will remain in our system for any amount of time determined by current legislation.

Who has access to your information?

Your information is stored on a secure database managed by Innate Change. Your information is visible to the Innate Change team and will only be used for the purpose of delivering our services.

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. We may send you information about activities by third parties where we deem this to be of specific interest.

Your choices

You can choose whether you wish to receive information from us. If you do not want to receive communications from us, then you can unsubscribe from our mailing list at any time by clicking on the ‘unsubscribe’ link on the bottom of any of our mailings.

Your details will still be stored, so that they can record your mailing preferences to prevent future mailings.

To unsubscribe, you can also email us at admin@innatechange.co.uk or by writing to;
The Administrator
Innate Change
7 Bell Yard,
London
WC2A 2JR.

How you can access and update your information

You have the right to ask for a copy of the information Innate Change holds about you.

If you would like to update your information or request a copy of the information we have stored about you, please email us at admin@innatechange.co.uk or by writing to the aforementioned address.

Security

The Innate Change website is protected by a security certificate – SSL. When you are on a secure page, a lock icon will appear on your web browser.

Your information is stored on a secure, password-protected database managed by Innate Change.

Non-sensitive details, for example, your name and email address, are transmitted normally over the internet, and this can never be guaranteed to be 100% secure.

As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Use of ‘cookies’

Like many other websites, the Innate Change website uses cookies. ‘cookies’ are small pieces of information sent by a website to your computer and stored on your hard drive to allow that website to recognise you when you visit. They only collect statistical data about your browsing actions and patterns and do not identify you as an individual.

It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website. For more information about cookies, see our policy or read more here.

Links to/from other websites

Our website may contain links to other websites. This policy applies only to our website. We encourage you to read the privacy policies on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check that site’s own privacy policy.

Are you aged 16 or under?

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please ask your parent/guardian’s permission beforehand whenever you provide us with personal information.